Claiming a License
As a User, you’ve been granted access to use a license by a Customer. In most cases, you’ll have just one license assigned to you, though in some situations, you might be allowed to use multiple licenses.
Step 1: Open the User Licenses Page
Navigate to the User Licenses page. The example below shows a license assigned to the User riggs.clarke@example.com by the Customer kara.newman@example.com:
Step 2: Assign Yourself to the License
To use the ARR Analysis Excel Add-in, click Assign Self on the desired license. After that your license will look like this:
Once assigned, you can log in to the add-in using:
- Your email
- The initial auto-generated password for the license
We strongly recommend changing the initial password for security. Click Change Password to set a new one.
After changing the password, use your email and new password to sign in to the add-in.