Help Center

Assigning a License to Yourself

As a Customer, you have purchased one or more subscriptions. Each subscription includes one or more licenses.

Note: Subscriptions with multiple licenses are available only for Full Stack Analyst plans.


Step 1: Open the Customer Licenses Page

Go to the Customer Licenses page. The image below shows a customer with three licenses:

  • One license from a SaaS Analyst subscription
  • Two licenses from a Full Stack Analyst subscription
Customer Licenses

Step 2: Allow a License for Yourself

As a Customer, you control who is allowed to use each license. For the license you want to use yourself, click Allow for Self.

After doing this, you will notice the following changes:

  • The User Role is now added to your account.
  • The header displays both Customer and User roles.
  • A new User Licenses page link appears in the navigation bar.
  • The license now shows your email under Allowed Users.
  • A new button, Manage License Users, appears for the license.
Customer becomes User

Step 3: View Your User Licenses

Open the User Licenses page to see all licenses that you are allowed to use.

User Licenses

Step 4: Assign Yourself to the License

To use the ARR Analysis Excel Add-in, click Assign Self on the desired license. After that your license will look like this:

Assigned License

Once assigned, you can log in to the add-in using:

  • Your email
  • The initial auto-generated password for the license

We strongly recommend changing the initial password for security. Click Change Password to set a new one.

Change License Password

After changing the password, use your email and new password to sign in to the add-in.


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